Collecting your Samples

Your samples must be collected in the morning on a Monday - Thursday and returned on the same day. Please do not collect or return samples on Fridays, Saturdays, or Sundays.


Activating your box

Activate your test kit

Sign in or create an account to activate your kit here.

Activate your test kit by using the activation code printed on the laboratory form inside your box.

Complete the laboratory form

Fill in the details on your laboratory form and return it with your samples.

It's essential that the information and samples you provide are your own.


How to collect your urine sample

Pee into the collection pouch

Before you start, wash your hands. Pee into the urine collection pouch and add it into the urine collection tube.

Check your sample

Do not fill above or below the two marked lines, or your sample cannot be processed.

Screw the lid back onto the tube

Screw the lid back onto the tube and place the tube inside the ring sample case. Your sample is ready to be returned.


How to collect your blood sample

Make sure your hands are clean and warm

Before you start, drink plenty of water and wash your hands.

It is important your hands are nice and warm so rub them together vigorously.

Use the alcohol swab

Use the alcohol swab to clean your selected fingertip, and wipe it dry with the gauze.

Prick your finger

Twist and remove the blue cap from the finger prick. To prick your finger, lay your hang on a flat surface.

Encourage the blood flow

Press the finger prick firmly into the middle of your fingertip. Wipe away the first drop of blood with the gauze provided.

To encourage the blood flow we recommend standing up, holding your arm downwards, and massaging the length of your finger from your palm to your fingertip.

Collect the blood in the tube

Place your finger over the blood collection tube. The tube must be filled to the top line marked on the side of the tube. If you can’t get enough blood droplets, prick another finger.

Place tube inside blood sample case

Replace the lid back on the blood collection tube and press down firmly until you hear a click. Tip the tube upside down 5 to 10 times. Place the tube inside the blood sample case. Your sample is ready to be returned.


Returning your samples

Put your samples in the box

Place your samples back into the box along with the filled-in laboratory from. Insert both large tabs into the slots and press firmly to secure the box. You can apply the clear security seal (or tape) for added security.

Post back your samples

The box includes a pre-paid delivery. No stamp needed, so you can pop it in any postbox. Remember to collect your samples in the morning on Monday - Thursday and return it back soon after collection.


Your results

Sign in to your account to access your results

Once your sample has been processed, you will receive your results directly through your account on our website within 2 to 5 working days.

A medical team that you can speak with and trust

You will have the option to discuss your results with a nursing team member. Get fast access to medication if you test positive.